Kaizen: continuous improvement. Or, is it continuous dissatisfaction? In any case, this blog is undergoing an end-to-end review and substantial re-write. If you're interested in why, here's a brief explanation.
Why do we make users who are already stretched thin deal with the time vampire known as forensics to get the answers they need?
Avoid the (rather natural) mistake I made when creating cohort graphs.
[Snack-sized graphic] Regular one-on-one meetings are essential to properly running a team. Here are the four guidelines I use to make mine effective.
Is the P in PM for product? Program? Project? Is the M for marketing? Let's not even bother deciding.
My screenplay for a gritty reboot of the old tale about drills and holes.
Music has much to teach us about defining a mission and getting teams to play in harmony.
It was the best of the day before: I get a follow back on my way home from work.
Stack ranking (or force ranking) is a clear method for priorizing, but it also has a serious flaw. Here's an introduction to ranking and how to get around that flaw.
A targeted understanding helps us get more value from efforts to gamify social features in web sites and apps.